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"Your Satisfaction is Guaranteed" - If for any reason you are dissatisfied with a product you purchased just send it back within 30 days of receipt, and we will refund your money (there will be a 15 % restocking fee for special order items). Products must be returned in the manufacturer's packaging. Both the product and the packaging must be in a new, sellable condition. If either shows wear or is damaged, Coastline Adventures reserves the right to refuse to allow the return or to deduct reasonable costs associated with the less than "like new" condition. Any products returned after 30 days will be automatically applied towards a store credit or can be exchanged for another product of equal value. Manufacturer malfunction or poor workmanship - If for some reason the product you purchase is faulty or contains a workmanship error, we will replace it according to the manufacturer terms. (See Product Warranties)

Please note that MEDICAL KITS are a special case with reference to returns. As of 2/1/2006 We are adopting a more stringent return policy for Adventure Medical Kits. We have no entirely credible means of ascertaining beyond a doubt that a medical kit, once shipped to an end user and returned, has not been tampered with in any way. Because of this we must advise our customers that Adventure Medical Kits will be subject to a significant (50%) return charge if returned for refund. Our Medical Kit return policy DOES NOT APPLY to replacement or exchange of a kit if received damaged or defective. In these cases we stand by our commitment to customer satisfaction and will promptly replace or exchange the damaged or defective kit without charge for the product. Please accept our regrets for the medical kits exception to our unequivocal guarantee as given in our lead paragraph above. Our reason for the policy is simple: We cannot safely resell a returned medical kit, even if the customer assures us that it has been unopened and/or unaltered. This is for your protection and ours, and we hope and trust that you will understand our reasons for applying a special return policy to Adventure Medical Kits.